How to request deletion
In the RobCall iOS app, sign in, open Account, choose Delete account, type the confirmation shown on screen, and confirm. The app starts deletion directly; you do not need to contact support. You can also email [email protected] from the email address registered to your RobCall account if you cannot access the app.
We may ask you to verify account ownership before processing the request. Do not include your password, payment card details, or authentication codes in the request.
What deletion does
After verification, RobCall will close the account, revoke active sessions, release active virtual numbers where applicable, and delete or de-identify eligible profile, contact, device, and service data. Deletion cannot be undone and released phone numbers may not be recoverable.
Records we may retain
Some billing, transaction, communications, fraud-prevention, dispute, and legal-compliance records may be retained for the period required by applicable law, telecommunications providers, or legitimate security obligations. Retained records are restricted to those uses.
Contact
Questions about this policy can be submitted through the RobCall support page after signing in, or by emailing [email protected].